Faqs About Security Guard Services: 3 Questions Clients Often Ask

Hiring a security guard can offer peace of mind, but it's understandable to have some questions about the process and what to expect. Most times, the specifics can differ depending on the security company you work with.

Here are a few frequently asked questions clients often have about security guard services. 

What Do Security Guards Do?

The answer to this question can vary depending on the client's specific needs and workplace layout. Their goal is to protect property, assets, and people. They do this by deterring crime, monitoring activity, and responding to emergencies.

At businesses or events, security guards will check for ID, screen guests, and monitor activity. They also handle crowd control and help to ensure safety. In the event of an emergency, security guards are trained to assess the situation and take appropriate action. This may include contacting emergency services, evacuating the area, or providing first aid.

Security guards may also be responsible for property management tasks such as opening and closing the premises, conducting security rounds, and writing reports. Most importantly, security guards provide a sense of safety and, by extension, peace of mind.

What Should the Schedule Look Like?

Security guards typically work in shifts, which means they may work overnight or during the day. The needs of the client will determine the hours worked every day. For example, a business may need security during operating hours, while an event may need security for a set number of hours on specific days.

Other businesses may require round-the-clock security, in which case the security guards will work in teams to cover all hours.

The schedule can be flexible to some degree, but it's important to factor in time for breaks, meals, and relief security guards. This allows them to do their jobs properly since they need to be alert and attentive at all times.

When creating the schedule, the security company will consider the client's specific needs and create a plan that meets those needs. The schedule will be communicated to the security guards, so they know when they are expected to work.

What Training Do Security Guards Receive?

All security guards must complete basic training, which is typically done at a security guard training school. The length of the training can vary depending on factors such as state requirements and the license type.

During training, security guards learn the basics of the job, such as how to write reports, handle crowd control, and use emergency equipment. They also learn about different types of crimes and how to deal with them. They are taught how to identify potential threats and how to respond in different situations.

In addition to basic training, security guards may also receive on-the-job training. This will give them more specific information about the client's needs and expectations. For example, a security guard assigned to a school will receive training in dealing with a lockdown situation.

All security guards must also complete continuing education courses to renew their licenses. These courses keep security guards up-to-date on new laws, procedures, and technology. 

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