Preparing For Your Unarmed Security Guards' First Day
Hiring unarmed security guards can be a great way to provide safety and security in your business or organization. And when you bring on new guards, it's important to make sure they hit the ground running on their first day.
Asking the right questions and providing the right information during onboarding can help ensure that your unarmed security guards are well-prepared to do their job. Here are some key topics you should discuss with them on their first day.
Duties & Responsibilities
All security guards should be aware of what is expected of them before they begin their job. During onboarding, discuss all duties and responsibilities associated with the role, such as patrolling premises, responding to calls for assistance, monitoring entrances and exits, etc.
Usually, most business premises will have a list of areas that security guards should monitor and check in on throughout their shifts. They need to understand this list as well as any other duties or tasks that may be assigned to them.
Additionally, you should explain any special instructions specific to your facility so that the guard is fully prepared to handle any situation that may arise.
For instance, you can discuss any protocols for handling suspicious guests or visitors, emergency response procedures, and other safety-related topics. These conversations can help ensure that your guards are prepared from day one and help them confidently start their job.
Contacts & Resources
Make sure that your new hire knows who they can turn to if they need help or have questions while on duty. Provide contact information for supervisors, other staff members they may need to speak with while on shift, and any other resources available at your facility. This can be a huge help if the security guard needs to refer back to someone during their shift.
You should also provide information on any nearby emergency services, such as police or fire departments, as well as where to find the nearest healthcare facilities. Knowing who and what is available in the event of an emergency can greatly help if your guard needs to act fast in a situation.
Finally, review any company policies and procedures with the security guard so that they understand what is expected of them both on and off the job. This can help ensure that your new hire stays compliant with any rules or regulations associated with their position and ensures the safety of all personnel on-site.
Equipment & Supplies
Outline what equipment and supplies will be provided by your facility for use by the guard while on duty. This could include items such as radios or walkie-talkies, uniforms or other clothing items (such as hats or coats), flashlights or lanterns, depending on the type of facility and its needs.
Make sure that all supplies are provided in working condition prior to the start of each shift to help ensure that your security guard is prepared to do their job. Also, provide instructions for the proper use of any equipment that may be unfamiliar to the guard. But in most cases, that should be covered by the training program they have previously completed.
To learn more, contact an unarmed security guards service in your area.